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Correctional Facilities

JPay Keeps Jails Safe and Secure
Thursday, September 24, 2009

Enhancing information technologies within correctional systems is proven to benefit both inmates and correctional systems. In effort to provide these services to inmates at a lower cost, Rockville Correctional Facility in Indiana utilizes an ATM-looking kiosks powered by JPay which provides video conferencing between inmates and friends and family.

Other facilities and states are looking to deploy the service as well.  The state of Indiana plans to provide all 28,000 inmates with access to JPay video conferencing within the next four years. Kansas is following suit with nearly 9,000 inmates planned to have access in the next year.

While other prisoners around the country have video conferencing, loved ones often have to travel to sites, such as churches, to utilize the service. With JPay, family members and friends communicate with inmates from home making the contact much more personal. In addition, one JPay machine allows inmates to send and receive email and manage account finances.

Benefits to both inmates and correctional systems include:

  • Enhanced Safety : Often times with face-to-face visits, visitors smuggle contraband, cell phones and other banded items to prisoners. With video conferencing services such as JPay, the possibility for security breaches is eliminated. In addition, when inmates engage in regular communication with loved ones, they are more likely to behave better.
  • Improved Rehabilitation: Video conferencing provides more personal interaction between inmates and their loved ones who are unable to make regular visits to the prison. Because JPay video conferencing occurs from home, inmates are more likely to feel involved in loved ones' lives.
  • Reduced Communication Expenses: Paying only for Internet connection, JPay drives down various information technology costs. For inmates, communications costs are also reduced as they only have to pay $12.50 per half hour using JPay compared to $30 dollars per half hour of telephone access.

Increased Security: To prevent offenses and improve communication monitoring, JPay allows prison security to watch all the visits either live or later when streams are archived. If a problem arises, prison administrators are able to ban access to either the inmate or family member. The inmate can regain access within six months after first offense.

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